Terms & Conditions

 
 
 
 

Terms, Conditions and Disclaimers.

Terms Of Use
These Online Terms of Use govern your access to web sites controlled by Renzella Group ABN 23 779 854 526 ("Renzella"), including its subsidiaries and affiliates (together referred to as "Renzella Group"), which link to these Online Terms of Use (together referred to as "Renzella Web Sites"). These Online Terms of Use do not apply to third-party web sites to which Renzella Web Sites may link save as otherwise provided herein. Your use of Renzella Web Sites is subject to these Online Terms of Use and the Privacy Policy.

Without prejudice to your rights under applicable law, Renzella reserves the right to amend these Online Terms of Use to reflect technological advancements, legal and regulatory changes and good business practices. If Renzella changes these Online Terms of Use, an updated version of these Online Terms of Use will reflect those changes and we will notify you of such changes by updating the effective date at the top of these Online Terms of Use. By accessing or using Renzella Web Sites, you agree that you have read, understand, and agree to be bound to the current version of these Online Terms of Use which you may view when accessing Renzella Web Sites. If you disagree with these Online Terms of Use, or are dissatisfied with Renzella Web Sites, your sole and exclusive remedy is to discontinue using this Renzella Web Site.

DISCLAIMERS
You acknowledge and agree that:

1.      Although we strive to provide on Renzella Web Sites the latest developments relating to our products and services, and other information about Renzella, we do not warrant the accuracy, effectiveness and suitability of any information contained in Renzella Web Sites. Each person assumes full responsibility and all risks arising from the use of Renzella Web Sites. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. Renzella reserves the right to make additions, deletions, or modifications to the information contained on Renzella Web Sites at any time without any prior notification. 

2.     Renzella MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WITH RESPECT TO THE INFORMATION OR CONTENT POSTED ON Renzella WEB SITES. Renzella HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, CREATED BY LAW, CONTRACT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. IN NO EVENT SHALL Renzella BE LIABLE FOR ANY DAMAGES OF ANY KIND OR NATURE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL (INCLUDING LOSS OF PROFIT) CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE EXISTENCE OR USE OF Renzella WEB SITES, AND/OR THE INFORMATION OR CONTENT POSTED ON Renzella WEB SITES, REGARDLESS OF WHETHER Renzella HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES. 

3.     Renzella is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites. Except as otherwise provided on Renzella Web Sites, Renzella will not edit, censor or otherwise control any content provided by third parties on any bulletin board, chat room or other similar forums posted on Renzella Web Sites. Such information should, therefore, be considered as suspect and is not endorsed by Renzella. 
 

YOUR USE
You understand, acknowledge, and agree to the following: 

4.     By using Renzella Web Sites, you agree not to disrupt or intercept our electronic information posted on Renzella Web Sites or on any of our servers. You also agree not to attempt to circumvent any security features of Renzella Web Sites, and to abide by all applicable, local, state, federal and international laws, rules and regulations. 

5.     Except as expressly stated and agreed upon in advance by Renzella, no confidential relationship shall be established in the event that any user of Renzella Web Sites should make any oral, written or electronic communication to Renzella (such as feedback, questions, comments, suggestions, ideas, etc.). If any Renzella Web Site requires or requests that such information be provided, and such information contains personal identifying information (e.g., name, address, phone number, email address), Renzella shall obtain, use and maintain it in a manner consistent with our Privacy Policy. Otherwise, such communication and any information submitted therewith shall be considered non-confidential, and Renzella shall be free to reproduce, publish or otherwise use such information for any purposes whatsoever including, without limitation, the research, development, manufacture, use or sale of products incorporating such information. The sender of any information to Renzella is fully responsible for its content, including its truthfulness and accuracy and its non-infringement of any other person's proprietary or privacy rights. 
 

INTELLECTUAL PROPERTY
The information, documents, and related graphics published in Renzella Web Sites (the "Information") are the sole property of Renzella, except for information provided by third-party providers under contract to Renzella. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Renzella Web Site are used separate from accompanying text. Renzella is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of Renzella.

No use of any Renzella trademark, trade names, and trade dress in Renzella Web Sites may be made without the prior written authorisation of Renzella, except to identify the product or services of the company.

PRIVACY AND SECURITY
Renzella is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to Renzella Web Sites. Our use of personally identifiable information is governed by our Privacy Policy and by accessing and using Renzella Web Sites, you agree to be bound by that Privacy Policy.

You recognise and agree that when submitting your personally identifiable information to Renzella Web Sites, while Renzella has safeguards in place to prevent unauthorised access or interception, there is no absolute guarantee of security. IN THE UNLIKELY EVENT OF AN INTERCEPTION OR UNAUTHORISED ACCESS DESPITE OUR EFFORTS, Renzella SHALL NOT BE RESPONSIBLE FOR SUCH INTERCEPTIONS OR UNAUTHORISED ACCESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A CUSTOMER OR USER. EVEN IF Renzella HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, Renzella DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIED, THAT THE INFORMATION PROVIDED BY ANY CUSTOMER SHALL BE FREE FROM INTERCEPTION OR UNAUTHORISED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR HER OWN PASSWORD.

LIMITATION OF LIABILITY
Renzella does not assume any liability for the materials, information and opinions provided on, posted to, or otherwise available through Renzella Web Sites. Reliance on these materials, information and opinions is solely at your own risk. Renzella disclaims any liability for injury or damages resulting from the use of Renzella Web Sites, or the content contained thereon.

Renzella WEB SITES, THE SITE CONTENT, AND THE PRODUCTS AND SERVICES PROVIDED ON OR AVAILABLE THROUGH Renzella WEB SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. IN NO EVENT SHALL Renzella OR ITS VENDORS, OR THEIR RESPECTIVE DIRECTORS, EMPLOYEES OR AGENTS (HEREINAFTER "Renzella PARTIES") BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE Renzella WEB SITES, THE SITE CONTENT, ANY SERVICES PROVIDED ON OR THROUGH Renzella WEB SITES OR ANY LINKED SITE, INCLUDING ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN Renzella WEB SITES OR THE SITE CONTENT, WHETHER OR NOT THERE IS NEGLIGENCE BY Renzella AND WHETHER OR NOT Renzella HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

You agree that regardless of any applicable law to the contrary, you cannot file a claim or cause of action arising out of or related to Renzella Web Sites or these Online Terms of Use more than one (1) year after such claim or cause of action arose.

PLEASE BE AWARE THAT ADDITIONAL LEGAL NOTICES, DISCLAIMERS, AND OTHER TERMS AND CONDITIONS MAY APPLY TO Renzella WEB SITES.

GENERAL
You agree that these Online Terms of Use and the Privacy Policy describe the entire agreement between us with respect to its subject matter. If a court of competent jurisdiction finds that any provision of these Online Terms of Use is invalid or unenforceable, you agree that the other provisions of these Online Terms of Use will remain in full force and effect.

Privacy Policy
This Privacy Policy explains how Renzella Group ABN 23 779 854 526 ("Renzella") including its subsidiaries and affiliates (together referred to as "RenzellaGroup"), handles the personal information that you provide to us on web sites controlled by Renzella which link to this Privacy Policy (together referred to as "Renzella Web Site(s)"). Unless otherwise specifically noted, this Privacy Policy does not apply to personal information collected from you offline, or to third-party web sites to which Renzella Web Sites may link save as otherwise provided herein. Your use of Renzella Web Sites is subject to this Privacy Policy and the Online Terms of Use.

Please read this Privacy Policy before using Renzella Web Sites or submitting personal information to us.

What is "personal information" as used in this Privacy Policy?

"Personal information" means information that identifies you or could be used to identify you and which is submitted to and/or collected by Renzella Web Sites. Examples of personal information include your name, your postal address, your e-mail address and your telephone number.

How does Renzella collect information online?
Renzella collects information in two ways:

1. Personal Information You Submit:
Renzella collects personal information that you enter into data fields on Renzella Web Sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Renzella programmes, contact Renzella customer service, or respond to Renzella surveys. To protect your privacy, you should not provide Renzella with any information that is not specifically requested.

2. Passive Collection of Unidentifiable Information:
Renzella Web Sites may collect information about your visits to Renzella Web Sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, and web beacons. Cookies are small text files that are transferred to your computer's hard disk by a website. Web beacons (also referred to as GIF files, pixels or Internet tags) help Renzella recognise a unique cookie on your browser. Your Internet browser automatically transmits to Renzella Web Sites some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Renzella Web Sites easier by allowing Renzella to provide better service, customise Renzella Web Sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Renzella Web Sites. Certain features of Renzella Web Sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information and Renzella will not connect additional identifiable information with information collected through the use of such tracking technologies. With respect to limiting or disabling tracking technology please see below "What choices do I have about how Renzella collects and uses personal information about me?"

In what circumstances and for what purposes might Renzella collect and use personal information?
Renzella will use the personal information you provide through Renzella Web Sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on any Renzella Web Site, Renzella may use certain identifying technologies to allow that Renzella Web Site to "remember" your personal preferences. We will only use your personal information for other business purposes, such as to offer you the opportunity to receive notices regarding Renzella's products or services.

Does Renzella consolidate personal information?
Renzella may consolidate the personal information of customers who use Renzella Web Sites. In addition, we may consolidate information in a non-identifiable form (aggregate/anonymous data) to help us better design Renzella Web Sites and Renzella products, to enhance our research activities, and to facilitate other business functions.

What choices do I have about how Renzella collects and uses personal information about me?
You may always limit the amount and type of personal information that Renzella receives about you by choosing not to enter any personal information into forms or data fields on Renzella Web Sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of Renzella Web Sites may ask whether you wish to opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want Renzella Web Sites to use tracking technologies, such as cookies, to "remember" your personal information, such as mailing addresses, on return visits. However, Renzella Web Sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

Who will have access to personal information about me?
Personal information can be accessed by a restricted number of Renzella employees, by certain companies with which Renzella may conduct joint programmes, and by third parties with whom Renzella contracts to carry out business activities for Renzella. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is Renzella's practice to seek your consent where required by applicable law if you are registering for a programme which is conducted in conjunction with another company that may require access to your personal information.

Does Renzella share personal information with third parties?
Except as otherwise stated in this Section, Renzella will not transfer your personal information to third parties unless you have been provided with an opportunity to opt-in to this disclosure. Renzella may disclose your personal information without your opt-in to third party service providers which assist us with our business activities. Renzella further reserves the right to disclose your personal information to respond to authorised information requests from government authorities or when otherwise required by law.

How does Renzella secure personal information?
It is Renzella's practice to secure each Renzella Web Site that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet. Renzella cannot guarantee that unauthorised third parties will not gain access to your personal information; therefore, when submitting personal information to Renzella Web Sites, you must weigh both the benefits and the risks.

How may I correct personal information or delete it from current customer records?
With your support Renzella will keep personal information accurate and up-to-date. You may request to amend or correct your personal information. Please notify us of your wishes by contacting us in one of the ways specified below.

How long will Renzella store personal information?
In general, Renzella will only store your personal information for as long as it is needed to fulfil the purposes for which it was collected, subject to applicable data retention periods imposed upon Renzella by applicable law.

How can I contact Renzella?
If you have questions about the scope, use or amendment of personal information that you have provided to us, or if you would like to opt out of future communications from a Renzella business or a particular Renzella programme, please contact us by clicking on the "Contact Us" link on the Renzella Web Site you are visiting. Alternatively, you may send a letter to the following address:

Renzella Group
PO Box 33068
Melbourne, Victoria
AUSTRALIA 3004

If you would like to amend or correct your personal information and are contacting us by e-mail, please put "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

How will I know whether Renzella has updated this Privacy Policy?
If Renzella changes its privacy practices, an updated version of this Privacy Policy will reflect those changes and we will notify you of such changes by updating the effective date at the top of this Privacy Policy. Without prejudice to your rights under applicable law, Renzella reserves the right to amend this Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes and good business practices.